Refund Policy

  • Xerital Limited trading as FotoCeramic provides customised product and as such will only offer a refund if the goods are faulty or not to made to the clients instructions. In the event of the product proving defective the purchaser must notify us to within 14 days of receipt. Goods will either be replaced free of charge to the purchaser or a full refund of the purchase price will be issued. This shall be the limit of our liability.
  • In particular, we will not be responsible for any personal injuries, third party claims, loss of profit or other financial loss, expenditure incurred on the goods supplied or any consequential loss or damage, direct or indirect, of whatsoever nature arising from any defective goods. Subject as aforesaid, all express or implied conditions, warranties and descriptions statutory or otherwise, as to the state, quality or fitness the goods for any purpose are hereby expressly excluded.
  • Nothing in these conditions shall exclude or restrict our legal liability for death or personal injury resulting from our negligence nor shall anything in these conditions affect the statutory rights of a purchaser who is 'dealing as a consumer' as defined by section 12(1) of the Unfair Contract Terms Act 1977, which are set out in Section 6(2) of that act. Furthermore nothing in these conditions shall exclude or restrict our legal liability for death, personal injury or certain specific types of property loss or damage under the Consumer Protection Act, 1987.
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